May 28, 2024, REV. 0

We have developed the following Quality Policy to regulate daily operations and ensure quality.

At Legal Logger, we are committed to delivering high-quality software products that fully meet the needs of our distributors and resellers. Our quality policy is built on solid foundations of innovation, customer satisfaction, and continuous improvement.

Our main priority is to ensure that our customers receive excellent service. Therefore, we constantly strive to understand and anticipate their needs, ensuring that every interaction with our products and services exceeds their expectations. We regularly collect feedback from our customers, using it to refine and continually improve our processes.

Our management team promotes a culture of quality, guiding the organization towards ambitious strategic goals. We encourage the active participation of all employees, recognizing the value of each individual contribution, and creating a work environment that motivates everyone to achieve excellence.

We value employee engagement, offering continuous training opportunities to develop and maintain the skills necessary to ensure the highest quality standards. We firmly believe that continuous learning and development are crucial for our long-term success.

We adopt a process approach, identifying, understanding, and managing our processes as an integrated system. This approach allows us to improve efficiency and effectiveness in achieving desired outcomes, constantly monitoring and measuring our processes to ensure continuous improvement.

Continuous improvement is at the heart of our policy. We are committed to enhancing every aspect of our organization, from internal processes to relationships with customers and suppliers. We use data and analysis to make informed, fact-based decisions, ensuring that all corrective and preventive actions are supported by documented evidence. To achieve this, we carefully evaluate strengths and weaknesses to implement the correct risk mitigation strategies and leverage our strengths.

Finally, we ensure compliance with all applicable laws, regulations, and standards, particularly the ISO 9001:2015 standard. We maintain a quality management system that meets regulatory and certification requirements, ensuring that all our operations are conducted with the utmost integrity and transparency.

The management of Legal Logger is firmly committed to supporting this quality policy, ensuring that it is communicated, understood, and applied at all levels of the organization. Our quality policy is periodically reviewed to make certain its continued adequacy and alignment with customer needs and market dynamics.

Together, we are committed to creating a future of success and sustainability through quality, innovation, and customer satisfaction.